Framing the problem template

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First name
Email address
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Empathy map template cover image

Gain clarity on the problem. Specify the outcomes.

The framing the problem document is what we use as a North Star throughout the UX process to provide clarity and focus on what we actually need to solve.

This step is essential for creating better designs and gaining team alignment.

Example image from the framing the problem template
Mail svg
Mail svg
Framing the problem icons/1

Align everyone on the problem so all teammates are on the same page. No surprises for anyone.

Framing the problem icons/2
phone svg
phone svg

Create a solid foundation for your research and designs. Ensure you're headed in the right direction.

Framing the problem icons/3
usability test svg
usability test svg

Dramatically reduce the amount of rework later in the process. Save yourself from major headaches.