Level up guarantee
After enrolling in UX/UI Expert, you'll be protected by our Level up guarantee.
To qualify for the UX/UI Expert guarantee:
1. Complete the entire program. To be eligible for the guarantee, you must finish the course and workbooks, and complete at least one UX case study.
2. Dedicate a minimum of 8 hours per week to watching lessons, creating case studies, and building your portfolio. There’s no shortcut to becoming a confident in your UX/UI skills—practice and action are essential.
3. If after completing the program, dedicating the required time, and finishing at least one case study, you don’t see an improvement in your UX/UI skills, contact us within 180 days of your enrollment to initiate the refund process.
The guarantee doesn't apply when:
1. You enroll, watch a few videos, find it too challenging, and quit.
2. You enroll, never finish the course, and then request a refund.
3. You enroll, neglect the work, and ask for a refund.
4. You enroll, complete the course, but request a refund more than 180 days after your enrollment date.
Payment cancellation policy
Upon enrollment you’re responsible for the full balance of sale. Outside the Level-Up Guarantee period, the contract cannot be canceled. Missed payments may be turned over to a collection agency or attorney, and you’ll reimburse any reasonable collection fees.
